Terms and Conditions

Welcome to ctrl. These Terms and Conditions outline the rules and expectations for using our services and website. By accessing our content, making a booking, or using any of our services, you agree to the terms stated below.

1. Services Provided

ctrl. offers coaching, consultation, group programmes, and digital experiences focused on personal and professional development. These services are not medical, psychological, or financial advice.

2. Booking & Payment

All bookings are subject to availability
Full payment is required to confirm your place in any 1:1 session or group programme
Prices are clearly displayed and may be subject to change
Payments are accepted through approved methods listed on our website

3. Cancellation & Refunds

Our refund and rescheduling terms are defined in the Refund & Rescheduling Policy, which forms part of these Terms and Conditions. Please review that policy carefully before booking.

4. Session Recording

All online sessions are recorded for quality assurance, trainer development, and safeguarding purposes
Recordings may be reviewed internally but will not be shared publicly or with third parties
By attending a session, you give consent to be recorded. If you have any concerns, please contact us before your session

5. Client Responsibility

By engaging with ctrl., you agree to:

Participate actively and respectfully in all sessions
Be honest in your communications
Take personal responsibility for your actions, choices, and progress

Coaching is a collaborative process. Your growth depends on your willingness to engage and apply the tools offered.

6. Conduct in Group Programmes

We maintain a safe and respectful environment for all participants. ctrl. reserves the right to remove any participant from a programme, without refund, if they are disruptive, disrespectful, or violate community standards.

7. Intellectual Property

All course materials, frameworks, recordings, and content provided by ctrl. remain the intellectual property of ctrl. They may not be copied, shared, or used for commercial purposes without written permission.

8. Results Disclaimer

We do not guarantee specific results from coaching or group programmes. Outcomes depend on your effort, mindset, and follow-through.

9. Limitation of Liability

ctrl. is not liable for any direct or indirect damages resulting from use of our services. This includes, but is not limited to, emotional impact, business disruption, or personal outcomes. Our services are designed for support and transformation, not therapy or crisis intervention.

10. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.

11. Contact

For questions, concerns, or support, contact us at hello@takectrl.ae